Gallery Closure due to Coronavirus: FAQs
We hope the below information will address any questions you may have around our closure. This will be updated regularly as new information becomes available and we thank you for your support during this challenging time.
If you aren’t able to find an answer on this page please email email@example.com and we’ll get back to you as soon as we can. Follow us @DulwichGallery and sign up to our elist to keep up-to-date. We look forward to seeing you all back at the Gallery soon.
Are all your galleries closed?
The Gallery has closed temporarily in response to increasing concerns around the impact of COVID-19 (Coronavirus) and in order to protect the health and wellbeing of our visitors, staff and community. We look forward to welcoming you back in the future and wish everyone good health.
Are the grounds closed?
Currently the Gallery’s grounds are closed to the public. We operate as a full site with staff working across the buildings, café and grounds. In order to protect the health and wellbeing of our staff, visitors and community and to ensure the security of our building, it is necessary to close the full site. We are sorry that you won't be able to access the grounds during this time but would encourage you to enjoy surrounding green spaces including Dulwich and Belair Park.
When will you re-open?
We continue to closely follow advice from the Government and Public Health England. Currently our biggest priority is the health and wellbeing of our staff, visitors and community. Our work continues during this time.
I booked a ticket to an event, is this still happening?
All tickets will be automatically refunded. Where possible, events will be rescheduled once we have re-opened. To receive updates please sign up to our elist.
I am a Friend of the Gallery. What will happen to my membership?
As a charity, we receive no regular government or Arts Council funding, unlike many other national institutions. Put simply, we could not exist without the support of our Friends. We are currently looking at ways in which we can express our thanks to our supporters for standing by us during this period. We will be in touch again soon via email but in the meantime, if you have any questions you can email firstname.lastname@example.org
Can I still order from the Dulwich Picture Gallery online shop?
The online shop is currently closed and not processing orders. However, our British Surrealism range (including the exhibition catalogue) is well stocked and will be ready and waiting for you when we re-open. In the meantime, you can support the Shop by buying an online voucher. This will be sent to you via email and can be redeemed against any product online when sales re-open. Buy an online shop voucher here. For all shop inquiries, please email email@example.com
Can I enquire about hosting an event at Dulwich Picture Gallery?
Absolutely! We can’t wait to re-open our beautiful spaces again and welcome enquiries for events taking place from summer 2020. Please email firstname.lastname@example.org and we’ll get back to you.
Is the Gallery’s learning programme continuing during closure?
Whilst our site remains closed, our creative work continues and we’re exploring ways to reach out to the community during this time. You can contact the Learning team at email@example.com
How can I support the Gallery during this time?
Buy now, shop later
Buy a voucher for our online shop – redeemable against any product when it re-opens, including our fantastic British Surrealism range.
Donate the cost of your ticket
If you were planning on coming to our exhibition or event programme this spring, please consider donating the cost of your ticket. Anything you can spare at the moment is hugely appreciated.
One of the easiest ways to show your support is to follow us on social media @DulwichGallery, or sign up to our elist.